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FAQ

Frequently asked questions

Everything you need to know about frienzo.ai and AI friends.

Last updated: December 14, 2025

FAQ

Answers before you dive in

Still curious? Reach out anytime and we’ll help you craft the perfect AI friend.

How do tokens work?

Every AI action—messages, image requests, video generations, and calls—uses tokens. Top up with preset bundles or any custom amount, and unused tokens never expire.

Can I keep my AI friends private?

Absolutely. You decide whether a friend stays private or appears in the public Library. Switch visibility anytime without losing chat history.

Do new users get free tokens?

Yes. Every verified account receives a bonus balance so you can explore the platform, try different friends, and create your first companion risk-free.

Which devices are supported?

frienzo.ai is optimized for mobile and works seamlessly on desktop tablets too. Install as a PWA or use the responsive web experience everywhere.

How do you protect my data?

Chats are private by default, identities stay under your control, and we apply encryption for data in transit and at rest. Visit our Security page for the full approach.